At theAnsari, we’re committed to delivering your chosen fragrances to you quickly and securely. Here’s everything you need to know about our shipping process:
1. Order Processing
✅ Order Confirmation: You’ll receive an email confirmation after placing your order. If you don’t receive one, please check your spam folder or reach out to us.
✅ Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays).
🔍 Note: During peak seasons or launches, processing times may be slightly longer. We’ll always keep you informed!
2. Shipping Methods and Delivery Times
🚚 Domestic Shipping: We offer standard and express shipping options:
Standard: 4-7 business days
Express: 2-3 business days
📦 International Shipping: We ship worldwide! Delivery times vary by location, typically within 7-14 business days.
3. Shipping Costs
💰 Domestic Shipping Rates: Calculated at checkout based on your order and location.
🌍 International Shipping Rates: International shipping rates are calculated based on the destination and package weight.
💡 Free Shipping Offer: We offer free shipping on domestic orders over [insert threshold, e.g., ₹1,999].
4. Tracking Your Order
🔍 Order Tracking: Once your order ships, you’ll receive a tracking number via email. Use it to track your package at any time!
5. Address Accuracy
🏠 Please Double-Check! Ensure your shipping address is complete and accurate to avoid delays. Ansari Perfumer is not responsible for delays or lost packages due to incorrect addresses.
6. Customs and Duties (for International Orders)
🌍 International Customers: Your order may be subject to import duties, taxes, and fees, which are not included in the shipping cost and are your responsibility.
7. Damaged or Lost Packages
📦 Damaged Packages: If your order arrives damaged, please contact us within 48 hours with photos of the damage. We’ll prioritize resolving the issue promptly.
📦 Lost Packages: If you haven’t received your package within the estimated timeframe, contact us. We’ll investigate and assist with recovery or replacement.